70 sunny
address icon 400 Conant Street Maumee, OH 43537
time icon Mon-Fri 8 am. to 4:30 pm.

Payments & Bills

Payment for Service   

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  • Credit Card payment by phone.   Call 1-888-392-2439

  • Mail Check Payments (Payable to):  City of Maumee Utility Billing, 400 Conant St., Maumee, OH  43537-3374

  • Drop Box at 109 E. Dudley St. entrance. (Located outside the Municipal Building)  Check or Money Order only.

  • Counter Payments at the Utility Billing Office:  2nd Floor, Municipal Building, 400 Conant St. 
                 Pay by check, cash, money order, credit and debit card.

**No two-party checks will be accepted. Checks that are returned by the City’s depository bank for insufficient funds or other reasons are considered “unpaid.”  They are subject to a $30.00 Returned Check charge and may be turned over to the Prosecutor’s office.

Bills Issued for Water/Sewer Service

Water/Sewer bills are issued quarterly in residential areas and monthly in commercial areas and for large volume users. Water meters are read quarterly or monthly as described above, and a bill is issued by the end of that month. If the bill is not paid by the 15th of the next month, a 10% delinquency charge is issued. If the 15th falls on a weekend or holiday, the next business day is the effective date. The billing rate schedule for water and sewer services is available upon request from the Utility Billing Office.

Turn-off Process

If the bill still remains unpaid, the total balance due plus fees must be paid in full before service will be restored. Furthermore, no claim for damage will be considered from said shutoff of water.

When moving, be sure to notify the Division of Utility Billing via Form or charges will continue. Upon notification, we will read the meter and mail a final bill to your forwarding address. Failure to receive the bill will not relieve the customer from his/her obligation in payment of said bill. If you believe that you should have received a bill, you may call 419-897-7125 at any time to get your current balance due.


For those having trouble paying their bills, please find attached resources for Utility Assistance Programs.

Questions for Utility Department
Email: utilitybilling@maumee.org
Phone: 419-897-7125